Cloud Service Performance Stats & Insights | Sela.
Sela. | Cloud Better.

Sela Support Numbers

Last updated Dec 10, 24
Aggregate data from the past seven days

Issues by Severity

15

11

5

1

Low

Normal

High

Urgent

Time to First Response

10.20
Min

Average Time to Resolution

24.03
Hrs

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Total Tickets

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Tickets in Progress

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Resolved Tickets

Issues by Service

FinOps

12

Cloud Data & AI

6

Cloud Architecture

6

Cloud DevOps

4

Cloud Security

2

Issues by Vendor

GCP | 13%

Azure | 37%

AWS | 20%

Alibaba | 3%

Sela | 7%

General | 20%

Satisfaction Feedback

Customer Satisfaction

0

94.78%
Satisfaction Rating

100


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